Frequently Asked Questions

Your questions,
already answered.

Need more detail? Send us an inquiry and tell us about your clinic environment.

Products & integrations

Does it work with our electronic charting system?+

We currently support OneClick and DentWeb. Charts are read-only: we never migrate them or change how you already work. Ask about other charting systems during a consultation.

Do we have to adopt all four services?+

No. Start with the one service your clinic needs right now. Each product works on its own, and using them together connects the patient journey more tightly.

Security & privacy

How is patient personal data handled?+

Personal data in the chart summary process is masked inside the clinic before anything leaves it. If masking fails, nothing is sent.

Do you modify our existing charts?+

No. We use data from supported charting systems in read-only mode and never modify or migrate existing charts.

Onboarding & pricing

How long do installation and onboarding take?+

HomeDen Connect and Dr.Alaseo run in the browser with no installation. Dr.Arrange is installed once on the front-desk PC, and updates are automatic after that.

How much does it cost?+

HomeDen Connect starts at KRW 99,000 per month. Dr.Arrange and Dr.Alaseo pricing depends on clinic size and the configuration you need, so we quote after a consultation.

Is support available after onboarding?+

Yes, through automatic updates and remote support. Send us an inquiry and we will walk through your environment and the support you need.

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